Terms and Conditions
I. General Terms & Conditions
- I.I. The information contained within this document specifies the
relationship between ApoliEX (referred to as ‘the Company’),
and individual website users (referred to as ‘the Client’)
who have completed the Registration Process on
www.apoliex.com
(referred to as the ‘Company Website’).
- I.II. The client is required to read all of the information in
sections I, II and III of these Terms & Conditions
(hereunder referred to as ‘Terms & Conditions) before
completing the Registration Process on the Company Website.
By opening an account on the Company Website, the Client
confirms that they have read and accepted the Terms &
Conditions outlined in this document.
- I.III. All transactions that take place on the Company Website
will be processed in Bitcoin or through the Third Party
Payment Provider within the site.
- I.IV. Information detailed in the Terms & Conditions apply to
all Clients excluding residents of Algeria, Cuba, Ecuador,
the Islamic Republic of Iran, Iraq, Myanmar, North Korea,
residents of countries with jurisdiction necessitating
prior registration of issues of securities or information
obligations of the issuer such as Japan and Canada, and
residents of the United States (defined by ‘Regulation S’,
executive action to the ‘US Securities Act of 1933’).
- I.V. All material found on the Company Website is the trademark
of the Company and are protected by copyright law. The
Client is permitted to browse the Company Website and
reproduce materials for non-commercial purposes only,
through printing or downloading. No reproduction of any part
of the site may be sold or distributed for commercial gain
nor shall it be modified or incorporated in any other work,
publication or site, whether in hard copy or electronic
format, including posting to any other site. No other
license or right is granted.
- I.VI. The Company reserves the right to change, add or remove
portions of these Terms & Conditions, at any time, in
an exercise of its sole discretion. The Client will not be
notified of any changes when they occur.
- I.VII. The Client’s continued use of the Company’s services will
be subject to their acceptance of the amended Terms &
Conditions and any subsequent transactions carried out on
the platform will be subject to the updated Terms &
Conditions.
II. Terms of Use
- II.I Introduction.
- II.I.i The Client agrees to accept and adhere to the
Terms
& Conditions in sections I, II and III of this
document when accessing the Company Website,
registering an account on ApoliEX, or using
services offered by our Third-Party Payment
Providers.
- II.I.ii Functions available on the Company Website will
vary according to the Client’s country of
residence. The Client is solely responsible for
ensuring that their activities undertaken on the
Company Website are in line with existing
regulation in their country of residence.
- II.I.iii The Terms of Use described hereunder are
governed by and construed under the laws of St.
Vincent and the Grenadines. The Client
irrevocably:
- (a) agrees that the courts of St. Vincent and the
Grenadines maintain exclusive jurisdiction to
determine any proceedings;
- (b) submits to the jurisdiction of St. Vincent
and the Grenadines courts;
- (c) waives any objection which the Client may
have at any time to the bringing of any
proceedings in any such court;
- (d) agrees not to claim that such proceedings
have been brought in an inconvenient forum or
that such court does not have jurisdiction
over the Client.
- II.II Trading
- II.II.i By opening a trading account, the Client accepts
the risks involved in trading CFDs, including
that:
- (a) Potential swings in the value of currencies
may result in significant loss of value and
may render certain positions worthless;
- (b) Opening trading positions on any market may
result in loss of Client funds;
- (c) Trading Bitcoin involves further risks as
outlined in the Risk Disclosure agreement on
the Company Website.
- II.II.ii Services provided by the Company are without
warranty and the Client is not guaranteed to
have access to the Company’s services 24/7.
- II.II.iii There is an inherent risk that losses will
occur as a result of buying, selling or trading
anything on a market.
- II.III Opening of Accounts
- II.III.i Upon registering an account on the Company
Website, the Client confirms that they are over
18 years of age and are therefore able to
accept these Terms
& Conditions on their behalf.
- II.III.ii The Client agrees to provide the Company with
their current email address for verification
purposes.
- II.III.iii The Client agrees that all funds obtained
from their Bitcoin wallet will be their own
and that they will not attempt to access, on
behalf of themselves or others, any Bitcoin
accounts other than their own.
- II.III.iv The Client acknowledges that any attempt or
assistance to others in creating or using
accounts without obtaining the Company’s
permission may lead to suspension of the
accounts and further action at the Company’s
discretion.
- II.III.v Maintaining account confidentiality is the
responsibility of the Client and the Company
will not be held responsible for leaked
information, passwords, trade information and
other information shared on the Client’s
profile. The Company may request documents for
authentication from the Client in instances of
suspicious activity and may freeze or terminate
Client accounts should they fail to oblige.
- II.III.vi The Client is required to notify the Company
immediately in case of unauthorised use or
access to their account or other breaches of
security.
- II.IV Termination of Accounts
- II.IV.i The Client has the right to close their account
and terminate their agreement with the Company at
any time.
- II.IV.ii The Client guarantees that they will not use the
platform as a tool for undertaking any activity
deemed criminal, including malicious hacking,
illegal gambling, financing terrorism and/or
other criminal activity, fraud or money
laundering operations.
- II.IV.iii The Client agrees that the Company has the
right to limit, suspend or terminate their
access to the Company Website with due notice
in instances when the Client may be causing
legal liabilities, infringing intellectual
property rights of the Company or Third
Parties, or violating any of the terms outlined
in this document. Reasons for suspension or
termination include but are not limited to:
- (a) Unauthorised access of the Company Website or
other user accounts, or attempts thereof, as
well as assisting others in their efforts to
do so, whether successful or not;
- (b) Intention to bypass the Company’s security
features to protect or limit any use of the
Company’s property;
- (c) Use of the Company Website to undertake
illicit activities including malicious
hacking, illegal gambling, financing
terrorism and other criminal activity, fraud,
money laundering operations or any other
criminal activity;
- (d) Government Agencies’ or Law Enforcement
Bodies’ request;
- (e) Any unforeseeable operational difficulties.
- II.IV.vi Apart from having their accounts terminated, the
Client may be liable to further action should
any of the Terms & Conditions listed within
this document be violated.
- II.IV.v In instances of termination, the Client is
required to provide a valid account for the
transfer of any funds credited to their ApoliEX
account. The Company will inform the Client of
their ApoliEX account balance and will, when
possible, disclose any charge that will be
included in the transfer. The Client acknowledges
that certain charges may be included after
receiving their ApoliEX account balance.
- II.V Termination of Accounts
- II.V.i The Company is not responsible for external
websites that the Client may access through the
Company Website. The Client accepts that the
Company is not liable for any damages, losses or
errors resulting from content present on external
websites, including website content, promotions,
opinions, advice, activities, advertisements or
other content.
- II.V.ii Any websites accessed through the Company Website
are subject to their Terms & Conditions and
it is up to the Client to review them when making
use of their services.
- II.V.iii The Client is responsible for ensuring that
their property is protected against viruses,
worms, Trojan horses or other destructive items
when accessing external websites.
- II.V.iv The Company will not be responsible for any
external websites or any information they contain
and none of the websites are verified or endorsed
by ApoliEX.
- II.V.v The Client can return to the Company Website by
clicking on the “backwards” arrow, or by keying in
the domain address of ApoliEX.
- II.VI Communication and Content
- II.VI.i The Company is not responsible for unsecured
e-mail messages sent over the Internet or any
damages incurred as a result of this action.
- II.VI.ii Any content produced by the Company or
referencing the Company is not intended as
financial advice in connection to the services
offered through the Company Website.
- II.VI.iii Any trading activity undertaken by the Client
based on information provided by the Company
will be considered the Client’s sole
responsibility and the Company will not be
liable for any losses.
- II.VI.iv The Client’s information will not be shared with
Third Parties except when requested by Law
Enforcement, Data Protection Authorities,
Government Agencies or other official
Authorities in the following instances:
- (a) Legal requirement;
- (b) Court summons, high court writ, court order,
or other legal procedures;
- (c) Prevention of physical harm or financial
loss;
- (d) On suspicion of illegal activity;
- (e) On investigation of suspected violation of
the Company’s Terms & Conditions or other
policies.
- II.VI.v Neither ApoliEX, any affiliates of theirs or
their affiliates’ officers, employees or agents
shall be liable for any loss, damage or expense
arising out of any access to or use of the
Company Website or any site linked to it
including, without limitation, any loss of
profit, indirect, incidental or consequential
loss.
- II.VI.vi All comments, suggestions, graphics, ideas
(including product and advertising ideas), and
other information or materials you submit to
ApoliEX through the Company Website will become
and remain the exclusive property of the
Company. The Client submits any proprietary
rights through such submissions and acknowledges
ApoliEX’s unrestricted right to use them in any
medium or capacity, without notice or
confidentiality.
- II.VII Limitation of Liability
- II.VII.i Following the law, the Company is not liable for
damages, losses, injuries or death encountered
by Clients using the platform in cases when
those damages or losses did not result from
direct negligence, willful deceit or fraud on
behalf of the Company.
- II.VII.ii The information included in this document does
not exclude or limit the liability of the
Company or the Client for fraud, death or
personal injury resulting from negligence,
breach of Terms &
Conditions or other liability that is not
limited or excluded by law.
- II.VII.iii The Company’s liability in respect to claims
based on events arising from or in connection
to any Client’s activity on the Company’s
website, (in contract, tort, or otherwise)
will not exceed the amount held in the
Client’s ApoliEX account (less commissions) or
125% of the among of the Transactions that are
the subject of the claim (less commissions).
- II.VII.iv To the full extent permitted by law, the Client
agrees to compensate the Company and its
partners for any action, liability, cost,
claim, loss, damage, proceeding or expense
suffered or incurred if direct or not directly
arising from his or her use of the Websites,
his or her use of the Service, or from his or
her violation of these Terms of Use.
- II.VII.v Should the Company become unable to carry out
the services detailed in these Terms &
Conditions due to factors beyond their control,
the Company will not be liable to the Client
concerning services provided within these Terms
of Use and for a time coinciding with the event.
III. Terms of Business
- III.I Introduction
- III.I.i These Terms of Business govern all actions in
respect of the execution of the Customer’s
Instructions and Orders.
- III.I.ii These Terms of Business specify:
- (a) Placing and executing order;
- (b) Resolving disputes;
- (c) Communicating confirmations to the Client;
- (d) The Company’s actions in instances when the
Margin Level of the Client’s account is
insufficient concerning the Client’s open
positions.
- III.I.iii All instructions dictated by the Client shall
be given via the Client Terminal and the
Company may refuse an instruction should the
Client’s Free Margin be lower than that
necessary to carry out the Client’s
instructions.
- III.I.iv The Terms of Business supersede previous
arrangements between the Client and the Company
regarding Services provided to the Client
relating to Margin Trading via The Trading
Terminal or Third-Party applications linked to
the server.
- III.I.v The Client agrees that the Company has the right
to conduct currency conversions as deemed
necessary or desirable by the Company to fulfil
its obligations or rights under the Operative
Agreements of all transactions. The rates of
conversion will be determined by the Company
based on the current rates of freely convertible
currencies. All foreign currency exchange risk of
Client Transactions or the Company’s rights or
obligations under the Operative Agreement will be
debited to the Client.
- III.II Trading
-
- III.II.i The Company has the right to review and change
the leverage on the Client’s trading account
without notice as per the Terms & Conditions
detailed on this website.
- III.II.ii Positions that remain open at 00:00 UTC will be
rolled over by debiting or crediting the
Client’s trading account.
- III.II.iii Any quotes provided by the Company via the
Trading Platform are to be considered as
indicative and applicable only to the
displayed time. Such quotes are informative
and do not equal an offer on behalf of the
Company to place an order on any instrument at
the given price. These quotes are also subject
to volatility and fluctuation.
- III.II.iv Any transactions conducted at an Error Quote
may be made void by the Company. It is the
Company’s right to determine the validity of a
Quote.
- III.II.v The Company can choose whether or not to carry
out Client instructions outside of standard
trading hours.
- III.II.vi The Company has the right to alter spreads for
each instrument without prior notice.
- III.II.vii The Company is not obliged to ensure that CFD
and spread betting quotes displayed on the
Company Platform are specifically correlated
to the underlying asset price. While the
Company does consider the underlying asset
price, the ‘Bid’ and ‘Ask’ quotes displayed
outside of the underlying market’s operating
hours will be determined solely by the
Company.
- III.III Types of Orders
-
- III.III.i The Client can order the following types of
Order Expiries, defined as below:
- (a) Fill or Kill (FOK): Order is cancelled if it
cannot be executed in its entirety at the
current Quotes;
- (b) Good for Seconds (GFS): Order is valid for a
determined number of seconds following its
receipt by the server. The Order will expire
if it is not executed before the specified
number of seconds and will become
automatically invalid;
- (c) Good Till Cancel (GTC): Order remains valid
until executed to a full or partial extent or
until manual cancellation by the Client.
Unexecuted Orders expire after 180 days
following the placing of the Order;
- (d) Good Till Date/Time (GTD): Order remains
valid until a date or time specified by the
Client at the time of placing the Order.
Unless cancelled or executed by this date,
the Order will become automatically invalid
after 180 calendar days;
- (e) Immediate or Cancel (IOC): Order is executed
at current quotes and any remaining
unexecuted portions will be cancelled;
-
- III.III.ii To place Market Orders, the Client must
specify the chosen Instrument, Buy or Sell,
Maximum Order Quantity, Minimum Order Quantity
and Order Expiry. Once the Server received the
Buy Market Order or the Sell Market Order, the
Market Order will be partially or fully
executed at the current ‘Ask’ or ‘Bid’ Price
respectively subject to:
- (a) The ‘Ask’ or ‘Bid’ minimum transaction size
must be lower than the Maximum Order
Quantity, otherwise, the Order cannot be
partially or fully executed at the ‘Ask’ or
‘Bid’ respectively;
- (b) The ‘Ask’ or ‘Bid’ maximum transaction size
must be higher than the Minimum Order
Quantity, otherwise, the Order cannot be
partially or fully executed at the ‘Ask’ or
‘Bid’ respectively;
- (c) The ‘Ask’ or ‘Bid’ maximum transaction cannot
be exceeded at the ‘Ask’ or ‘Bid’.
-
- III.III.iii When placing Limit Orders, the Client must
specify the Instrument, Buy or Sell, Maximum
Order Quantity, Minimum Order Quantity, Order
Expiry and Order Limit Price. When the Server
receives a Buy Limit Order or a Sell Limit
Order that is not of the Order Expiry type
‘Fill or Kill’ (III.III.i a), the Market
Order will be partially or fully executed at
the current ‘Ask’ or ‘Bid’ Price respectively
per the following conditions:
- (a) The ‘Ask’ or ‘Bid’ minimum transaction size
must be lower than the Maximum Order
Quantity, otherwise, the Order cannot be
partially or fully executed at the ‘Ask’ or
‘Bid’ respectively;
- (b) The ‘Ask’ or ‘Bid’ maximum transaction size
must be higher than the Minimum Order
Quantity, otherwise, the Order cannot be
partially or fully executed at the ‘Ask’ or
‘Bid’ respectively;
- (c) The ‘Ask’ or ‘Bid’ maximum transaction cannot
be exceeded at the ‘Ask’ or ‘Bid’.
-
- III.III.iv To place a Stop Loss Order, the Client must
specify the chosen Instrument, Maximum Order
Quantity, Buy or Sell, Minimum Order Quantity
and Order Buy or Sell Side. The types of Stop
Loss Order are defined as follows:
- (a) A buy Stop Loss Order (a “buy” as the Order
Side) which Order Stop Side is “Bid” becomes
a buy Market Order when the Bid with the
highest rate becomes equal to or above the
Order Stop Price;
- (b) A buy Stop Loss Order (a “buy” as the Order
Side) which Order Stop Side is “Ask” becomes
a buy Market Order when the Ask with the
lowest rate becomes equal to or above the
Order Stop Price;
- (c) A sell Stop Loss Order (a “sell” as the Order
Side) which Order Stop Side is “Bid” becomes
a sell Market Order when the Bid with the
highest rate becomes equal to or below the
Order Stop Price;
- (d) A sell Stop Loss Order (a “sell” as the Order
Side) which Order Stop Side is “Ask” becomes
a sell Market Order when the Ask with the
lowest rate becomes equal to or below the
Order Stop Price.
-
- III.III.v To place a Trailing Stop Order, the Client must
specify the chosen Instrument, Maximum Order
Quantity, Order Buy Side, Minimum Order
Quantity, Order Stop Side and Order Limit Price
(optional).
Once the Server receives a
buy Trailing Stop (a “buy” as the Order Side),
the Server:
- (a) Places a buy Stop Loss order (if Order Limit
Price is not specified) or a Buy Stop Limit
Order (if Order Limit Price is specified)
with the Order Stop Price at the current Bid
with the highest rate plus Trail By Pips (if
Order Stop Side is “Bid”) or at the current
Ask with the lowest Rate plus Trail By Pips
(if Order Stop Side is “Ask”);
- (b) Constantly changes the Order Stop Price if
the difference between the Order Stop Price
and the current Bid with the highest rate (if
Order Stop Side is “Bid”) or the current Ask
with the lowest Rate (if Order Stop Side is
“Ask”) exceeds Trail By Pips.
Once the Server receives a sell Trailing Stop
(a “sell” as the Order Side), the Server:
- (a) Places a sell Stop Loss Order (if Order Limit
Price is not specified) or a Sell Stop Limit
Order (if Order Limit Price is specified)
with the Order Stop Price at the current Bid
with the highest Rate minus Trail By Pips (if
Order Stop Side is “Bid”) or at the current
Ask with the lowest Rate minus Trail By Pips
(if Order Stop Side is “Ask”;
- (b) Constantly changes the Order Stop Price if
the difference between the Order Stop Price
and the current Bid with the highest Rate (if
Order Stop Side is “Bid”) or the current Ask
with the lowest Rate (if Order Stop Side is
“Ask”) exceeds Trail By Pips.
-
- III.III.vi In cases when the Client Trading Account’s
Margin Level is insufficient, the Client
agrees that:
- (a) The Server constantly monitors Margin Level
and can issue instructions to close any or
all Open Client Positions without prior
notice and according to the relevant Market
Order;
- (b) The Company has the right to close any of the
Client’s Open Positions without prior consent
should the Equity amount to less than 30% of
the Margin;
- (c) The Client is liable for any losses incurred
if the Client Trading Account equity goes
into negative and is required to pay the full
amount due with immediate effect.
- III.IV Resolution of Disagreements
-
- III.IV.i The Dispute Resolution process can be triggered
by both the Company and the Client. This should
be done as soon as possible following the
occurrence of conflict between both parties.
Disagreements will be handled per the Company’s
Dispute Resolution procedures and must include:
- (a) Client name and surname, or company name in
case of legal entities;
- (b) Client MT4 Login;
- (c) Time and date of conflict in UTC;
- (d) Order Ticket;
- (e) A brief explanation of conflict and reference
to these Terms of Business as necessary.
- III.IV.ii The Company has the right to refuse any
complaints containing emotional assessment of
the conflict, vulgar, obscene or insensitive
language.
- III.IV.iii The Server Log-File is considered primary
evidence of conflict situations and is
superior to other data such as the Client
Terminal Log-File. If the Server Log-File does
not contain the data relating to the Client’s
complaint, the Company reserves the right to
dismiss the complaint.
- III.IV.iv Complaints will be resolved by crediting or
debiting Client Trading Accounts, voiding
Transactions or Cancelling orders as the
Company deems fit. Procedures belonging to
other companies will not be taken into account
at any point during the Dispute Resolution
Process.
- III.IV.iv Complaints will be considered within 30 days
from when they are received and the Company
will attempt to resolve the issue at the
earliest convenience.
- III.IV.v The Company will not be held liable and will not
be required to consider complaints if:
- (a) The Client incurs a loss or receives a lower
profit than expected as a result of the
Client’s failure to complete an action;
- (b) The Client experiences any non-financial
damage indirectly linked to their activity on
the Company Website;
- (c) The Client attempts to issue an instruction
during routine maintenance to the Server that
they were notified about previously via any
medium. The Client may not file a complaint
based on the fact that they did not receive
notification of scheduled Server maintenance;
- (d) The Client uses temporary excess Free Margin
on the Client Trading Account resulting from
a profitable position opened at an Error
Quote or a Quote based on a Manifest Error
that is later cancelled by the Company;
- (e) An order fails to be executed due to an Error
Quote or due to insufficient Free Margin
necessary to initiate a Transaction. The
Order will automatically be cancelled and
subsequent complaints will be considered
null;
- (f) The Client is unable to send an instruction
due to internet connection, manifest errors
or error from the Trading Platform software
and hardware of either party;
- (g) The Server liquidates any or all of the
Client’s Open Positions due to an Error
Quote, Manifest Error, malfunction or misuse
of the Trading Platform;
- (h) If clause III.III.vi is breached as a result
of a Dispute in respect of another Order,
Open Position or Transaction, and the Company
initiates a Dispute resolution following
section III.VI, the Company will pay the
Customer the difference between the value of
closing the Open Position at the actual close
price and the value of closing the Open
Position at the Quote - which is not an Error
Quote and is registered in the Quotes Flow at
the moment the position is closed;
- III.IV.vi Valid situations for initiating a Dispute
Resolution Process include when:
- (a) An Order is executed by the Company at a
price that differs from the price that it
should have done (according to Section
III.III);
- (b) The Company initiates a Dispute resolution
per section III.VI, the Company
debits/credits the Customer’s Trading Account
with the difference between the value of
executing a Transaction at the actual
execution price and the value of executing a
Transaction at the price at which the Order
should have been executed per section
III.III.
- III.V Client Trading Account Information
-
- III.V.i The Company will confirm a Transaction following
the Client’s execution of the Order and will
communicate the confirmation via the Client
Terminal. Confirmations are conclusive and
binding to the Client. In cases when the Company
does not communicate confirmation of the Client’s
Order, the validity of the transaction will not
be affected.
- III.V.ii Details of the Client’s Trading Account posted
on the Client Terminal will be available for the
Client to produce daily and monthly reports on
their Trading Account activity and for each
Transaction.
- III.V.iii Trading Account information will be made
available within 24 hours following Client
activity. The updating of Client Trading
Account information is equal to a confirmation.
- III.V.iv The Company has the right to remove or edit any
Trading Account Information when required by the
Company. Trading Account information posted on
the Client Terminal is considered evidence of
Client Transactions unless proven incorrect.
- III.V.v The Client accepts that the Company is not
required to produce any form of transaction
Confirmation apart from through the Client
Terminal.
- III.VI Prohibited Trading and Arbitrage
-
- III.VI.i Due to delayed internet connectivity and errors
in price feeds, the prices displayed on the
Trading Platform do not always offer accurate
representations of current market rates. The
concept of arbitrage trading cannot exist in
over-the-counter markets, and the Company
likewise does not permit this practice through
its platform. Any transactions stemming from
Arbitrage opportunities will be dismissed.
- III.VI.ii Accounts that employ Arbitrage strategies will
be subject to the Company’s intervention and
approval of Orders. In the case of conflict
arising from price quotes or execution errors,
ApoliEX reserves the sole right to resolve the
issue as deemed necessary.
- III.VI.iii The Company is not obliged to inform the
Client in instances outlined above, and may
act according to market conditions.
- III.VI.iv The Client accepts that the Company and anybody
associated with it will not be held liable for
any losses, damages or expenses that the Client
incurs from using the Company’s services, given
that such costs do not result from negligence
or fraud from ApoliEX.
- III.VI.v If the Client is found to be using such
techniques, ApoliEX has the right to:
- (a) Close the client’s account;
- (b) Suspend the Client’s Account
- (c) Investigate the Client’s Account
- (d) Charge a Penalty Fee equal to or higher than
the value of the Client’s profits resulting
from using such techniques.
- III.VI.vi The Client will not gain access to, attempt to
gain access to, reverse engineer or otherwise
bypass any security measures existing on the
ApoliEX Trading Platform.
- III.VI.vii The following actions are prohibited:
- (a) Use of software applying Artificial
Intelligence Analysis to the Company’s system
and platform
- (b) Damage, control or alter any communication
from the Company that was not intended for
the Client
- (c) Use tools such as spider, worm, trojan
horses, time bombs or other codes or
instructions intended to damage or alter the
Trading Platform or any other system
belonging to the Company
- (d) Send any unauthorised commercial
communication that was not requested by the
Company.